FAQs

Top Question

What types of care do AgeCare care homes provide?

At AgeCare we provide either residential care (help with daily living, meals, and companionship), nursing care (specialist medical support from qualified nurses), dementia care (ensuring a safe and supportive environment for those affected by dementia), and respite care for short term stays.

How do I know which type of care my loved one needs?

A care needs assessment, usually carried out by the home manager, the local authority or a healthcare professional, will help determine whether residential, nursing, or specialised dementia care is most appropriate.

How much does a care home cost?

Our care home fees typically range from £1,150 to £1,450 per week, while respite stays start at £1,350 and nursing care begins at £1,450 per week. The final cost will be determined based on a comprehensive assessment of individual needs and requirements.

Who pays for care home fees?

Care home fees can be covered in several ways. Many residents pay privately, meaning they are responsible for the full fee. There is also the option for part funding, where the Local Authority pays a portion of the fee, and the remaining amount is covered by a friend or relative. NHS Continuing Healthcare funding may also be available if medical needs are complex and ongoing.

  • Self-funding (personal savings or property)
  • Local authority funding, if financial thresholds are met.
  • NHS Continuing Healthcare, if medical needs are complex and ongoing.

Can we visit the home before making a decision?

Yes, we encourage visits across all our homes. Families are welcome to tour the homes, meet staff, and ask questions.

What is included in the weekly fees?

The weekly fees at AgeCare care homes include a variety of services to ensure comfort and quality of life for residents. This includes daily meals prepared by chefs, served in a welcoming dining room or in their rooms, and assistance with meals if needed. Residents can enjoy a range of social activities and exercise programmes tailored to their interests. Additionally, the fees cover hospitality services such as regular room cleaning, daily washroom cleaning, and laundry services for bedding, linens, and towels. There is a television in every resident’s room, plus additional TVs in communal lounges.

Are residents able to bring personal belongings?

Yes, we encourage residents to bring cherished items such as photos, ornaments, or small pieces of furniture to make their room feel more homely.

What activities and social opportunities are available?

Our activities coordinators run daily activities, outings, and entertainment, tailored to residents’ interests and abilities, to encourage wellbeing and social interaction.

How are meals and dietary needs managed?

We provide nutritious, varied menus, with options to suit personal taste and special dietary requirements, including vegetarian, vegan, or medical diets.

What training and qualifications do staff have?

Two of our homes offer nursing care where we have registered nurses on-site 24/7. All of our staff complete regular mandatory training such as moving/handling and safeguarding.

What happens if my loved one’s care needs change?

Care plans are regularly reviewed. If needs become more complex, the home will discuss whether it can continue to provide support for you or your loved one.

What safety and security measures are in place?

All our homes have 24-hour staff presence, secure entry systems, and emergency call bells in rooms to ensure residents’ safety.

Awards & Affiliations

Great British Care Awards 2025 Finalist Stars of Social Care Awards Finalist 2025 Carechoices.co.uk Veteran Friendly Care Home The Dementia in Care Awards Finalist CHA winner 2024 Care Workers Charity 2025 Great British Care Awards Regional Finalist 2024 Top 20 Care Homes 2023 TrustedCare Partner Dorset Care Awards 2025 = Winner Care Awards Finalist 2025 Care Awards Finalist 2024 Care England Member Signature Award Winner Great British Care Awards 2025 Finalist Stars of Social Care Awards Finalist 2025 Carechoices.co.uk Veteran Friendly Care Home The Dementia in Care Awards Finalist CHA winner 2024 Care Workers Charity 2025 Great British Care Awards Regional Finalist 2024 Top 20 Care Homes 2023 TrustedCare Partner Dorset Care Awards 2025 = Winner Care Awards Finalist 2025 Care Awards Finalist 2024 Care England Member Signature Award Winner